What is RPA(Robotic Process Automation?
RPA is the automation of back and front office processes
that are largely rules based, structures and repetitive. It is a first step and
necessary foundation in the enterprise digital operation journey, before implementing
cognitive, chat bots and AI. It frees your human resources from low value
activities to focus on building the business.
Configuration that automate manual, repeatable tasks
Algorithms that solve specific problem
Software 'robots' that plug into, and access, existing
business software.
Work flow enabled interaction.
Level1 (Basic Automation)
Level2 ( Structured Rules)
Level3 (Pattern based Decisions)
Level4 (Multiple
Decision making)
Key Objective of RPA
Cost Saving
Improve customer Experience
Improve accuracy/control
identified average cost savings
How it is works?
It uses demonstrative steps, programming skills not required
to train these virtual bots.
SMEs and Process exports have to demonstrate the jobs to
these software bots (Knowledge transition phase). Once it gets trained it
will do the tasks 24/7 without taking coffee/lunch breaks :)
1 Robot FTE costs approximately $3,000 per year in average licensing costs. (depends on application & license
package).
Major RPA Service Provider
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